Shipping Policy

Shipping is offered within the United States only, using the tiers below. Paid shipping quotes are not yet available. A server-validated UPS quote is required before paid shipping can be confirmed. Tax is shown separately as pending until calculated. Dispatch and carrier transit are separate estimates, not guaranteed arrival dates.

Shipping and handling appear as one combined charge at checkout. We do not require a signature on delivery.

Dispatch follows the selected tier’s timing above. Carrier transit begins after UPS receives the package and is separate from dispatch. Dispatch and carrier transit are separate estimates, not guaranteed arrival dates.

• These UPS services are standard ambient parcel transportation. They are not refrigerated, temperature-monitored, or validated cold-chain service.
• These options are used for sealed, dry research-material vials only when the applicable product and lot documentation permits ordinary ambient parcel transit.
• If product or lot documentation requires special temperature control, the item is not released through these methods until a compliant shipping method is available.
• Recipients should retrieve packages promptly, inspect the outer package and contents, and follow the product and lot storage documentation immediately after receipt.
• Dispatch time and UPS transit time are separate. Delivery dates are UPS estimates, not guarantees, and vary by destination and carrier performance.
• Carrier tracking and carrier insurance are separate from any site shipping-protection option. Carrier claims and refunds are not automatically approved.

• Standard — UPS Ground: Dispatch within two business days. Estimated transit: 1–5 business days. Express — UPS 3 Day Select: Dispatch the next business day. Estimated transit: 3 business days. Priority — UPS 2nd Day Air: Paid, in-stock orders received before 2:00 PM Eastern, Monday through Friday excluding holidays, dispatch the same business day. Orders received at or after 2:00 PM Eastern, or outside those business days, dispatch the next business day. Estimated transit: 2 business days. Dispatch and carrier transit are separate estimates, not guaranteed arrival dates.
• Paid shipping quotes are not yet available. A server-validated UPS quote is required before paid shipping can be confirmed. Tax is shown separately as pending until calculated.
• Estimates vary by destination, carrier performance, verification, and inventory.
• Free shipping applies when your merchandise subtotal is $250 or more after discounts, excluding taxes and shipping and handling. The free-shipping threshold applies to Standard — UPS Ground; Express and Priority upgrades remain paid. Explicit eligible shipping-code waivers are preserved.
• We do not require a signature on delivery.
• Shipping and handling appear as one combined charge at checkout.
• Shipping is available within the United States only.
• We email your tracking number when your shipping label is created. Tracking may show “Label Created” until the carrier receives and scans your package.

We email your tracking number when your shipping label is created. Tracking may show “Label Created” until the carrier receives and scans your package. Tracking is also available from your account.

• You are responsible for providing a complete and accurate address that can accept a business delivery.
• Orders may be held pending verification; verification time is not counted in transit estimates.
• Shipments are made only where the materials may lawfully be shipped.

Damaged, contaminated, defective, missing, or incorrect shipments are handled under the Refund & Return Policy. Report damaged shipments within two calendar days of delivery. Submit claims through the Contact page.

Customer support is available by email at contact@standardpeptides.co during Monday–Friday, 9:00 AM–5:00 PM Eastern. We respond to support inquiries within one to two business days.