Privacy Policy

• Account information you provide, such as name and email address.
• Research qualification details you submit, such as industry, optional organization name, and stated non-clinical purpose.
• Order information, including items, quantities, totals, shipping selections, and fulfillment status.
• Acceptance records for site entry acknowledgements and checkout policy acceptance, including the document version accepted and the server timestamp.
• Support messages and any files you choose to attach to them.
• Standard technical data from your browser, such as user agent, and a one-way hashed value derived from your network address used for abuse prevention.

• To create and maintain your account and respond to support requests.
• To process, verify, and fulfill orders and to provide tracking updates.
• To maintain compliance records showing which policies and acknowledgements were accepted and when.
• To detect, investigate, and prevent fraud, abuse, and unauthorized use of the site.
• To meet recordkeeping obligations that apply to our business.

We do not sell personal information. Information is shared only with service providers who operate parts of this business on our behalf — for example hosting, database, email delivery, and shipping carriers — and only to the extent needed to perform that service. We may also disclose information when required by law or valid legal process.

No payment processor is connected to this website and no payment card data is collected, transmitted, or stored by us. If card payments are enabled in the future, card details will be handled by the payment provider and this policy will be updated before that happens.

• Records are stored in an access-controlled database. Customer records are restricted so that a signed-in customer can access only their own records.
• Support attachments are stored in a private, non-public location available only to authorized staff review.
• Account, order, consent, and support records are retained while your account is active and for as long as needed for legal, tax, and recordkeeping purposes; records are then deleted or de-identified.
• No security method is perfect, and we do not guarantee absolute security.

• You may request access to, correction of, or deletion of your account information through the Contact page.
• Deletion requests are honored except where a record must be retained for legal or recordkeeping reasons.
• Depending on where you live, additional privacy rights may apply and are not waived by this policy.

This site is intended for professional and research audiences and is not directed to anyone under 21. We do not knowingly collect information from children.

We may update this policy. The effective date above reflects the current version, and material changes will be posted on this page.

Customer support is provided by email at contact@standardpeptides.co during the hours listed below (Monday–Friday, 9:00 AM–5:00 PM Eastern). Privacy requests may be submitted to the same address.